How it works

Three messages, then a plan

You tell us about the patient. We find options in Cambodia or abroad, with the price in writing. We introduce you, and we stay in touch.

A daughter points at a notebook while her elderly father listens, at a table at home with a folder and a phone.
  1. Hands hold a phone with a chat open, beside a glass of iced tea and a notebook on a wooden table.
    01 / 03

    Tell us about the patient

    Seven short questions, on Telegram or in our form. Who had the stroke, when it was, and what you hope for.

    YouAnswer seven short questions in the form, or write to us on Telegram in your own words.

    FlowCareA person reads your message. We may ask one or two more questions.

  2. A daughter reads a few printed pages at the kitchen table while her mother cooks behind her.
    02 / 03

    We find options, here or abroad

    We ask hospitals, clinics and carers, in Cambodia or abroad, what they offer, how long it takes and what it costs. You get the quote in writing. We give no medical opinions.

    YouSend us the hospital papers, and tell us what you hope for: treatment in Cambodia, abroad, or either.

    FlowCareWe ask hospitals, clinics and carers, in Cambodia or abroad, what they offer, how long it takes and what it costs, and send you the quote in writing.

  3. A daughter and her father on a video call with a doctor, seen over their shoulders.
    03 / 03

    We introduce you, and we stay in touch

    We introduce you to the provider you choose. If you go abroad, we plan the flights, the stay and the papers with you. Either way, we check in afterwards.

    YouRead the quote, ask us anything, and decide. You can always say no.

    FlowCareWe introduce you to the provider. If you go abroad, we help you plan the trip. Either way, we check in afterwards.

Our role

What we do, and what we do not do

We do

  • Find hospitals, clinics, rehabilitation and care in Cambodia
  • Find hospitals and clinics abroad
  • Get a written quote from the provider
  • Plan the flights, the stay and the papers if you go abroad
  • Tell you who pays us
  • Check in afterwards

We do not

  • Diagnose, or give medical opinions
  • Give treatment or sell medicine
  • Promise that any treatment will work
  • Hide who pays us
  • Push you to travel
Our promises

What we promise every family

  • Every price in writing.

    We ask the provider for a written quote, so you know the cost before you decide.

  • We are not doctors, and we never pretend to be.

    We give no medical opinions. The clinic’s doctors, and your own doctor, decide what suits the patient.

  • We never promise a result.

    We say what a treatment costs and what has been studied. We never promise a cure.

  • Your details stay with us.

    We never sell your information. We share it with a provider only when you ask us to introduce you.

  • A person answers you.

    A Khmer speaker with time for your questions.

  • We stay with you afterwards.

    We check in after the treatment, in Cambodia or abroad, and you can message us when a new question comes up.

Tell us about the patient. A person will reply.

Write to us on Telegram in your own words. A person reads every message.

Message us on TelegramAfter a stroke: seven short questions